About Affinity
Affinity is pioneering new frontiers in AdTech: developing solutions that push past today’s limits and open new opportunities. We are a global AdTech company helping publishers discover better ways to monetize and enabling advertisers to reach the right audiences through new touchpoints. Operating across 10+ markets in Asia, the US, and Europe with a team of over 450 experts, we are building privacy-first ad infrastructure that opens opportunities beyond the walled gardens.
Role: Associate Manager, Publisher Success
Work Location: Mumbai (Malad)
Product: Nucleuslinks
About Role:
We are looking for an individual who has up to 2+ years of Onboarding and client servicing experience with online publishers in the affiliate industry. Should have worked in the affiliate space or an tech company . Preferable for the western countries US, UK and Europe.
Roles & Responsibility:
· Creative negotiations skills for SaaS sales.
· Act as the primary point of contact for NucleusLinks publisher accounts.
· Lead onboarding, product training, and implementation of NucleusLinks technology.
· Monitor account performance and proactively identify areas for improvement.
· Conduct regular performance reviews and deliver insights-backed optimization recommendations.
· Work cross-functionally with tech, product, and affiliate network teams to troubleshoot issues and execute improvements.
· Collaborate on marketing and educational content to drive adoption of key features.
· Stay current on affiliate marketing trends, networks, and best practices.
· Contribute feedback to the product team to inform roadmap and feature development.
· Drive quarterly growth in revenue from existing publishers.
· Update the CRM with new opportunities, contacts and notes on every deal.
· Network with existing clients at industry events in target markets.
· Develop a feedback loop with the marketing, operations and product teams at Mumbai HQ to keep the improving the products.
Required Skills:
· Great communication skills – oral and written – in English.
· Knowledge of the business concepts and technologies in digital publishing – like ad servers, end-points (APIs, JS, SDK), pricing models, and deal structures.
· 2+ years of experience doing business with publishers in digital media.
· Fluent with PowerPoint to create decks which highlight the value add for the publishers.
· Fluent with Excel to create business models and deal simulations.
· Confidence to present our product and solutions in front of top execs at publishers.
· Good analytical skills (i.e.. ability to decipher problems and growth areas from reports)