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About Affinity
Affinity is pioneering new frontiers in AdTech: developing solutions that push past today’s limits and open up new opportunities. We are a global AdTech company helping publishers discover better ways to monetize and enabling advertisers to reach the right audiences through new touchpoints. Operating across 10+ markets in Asia, the US, and Europe with a team of over 500 experts, we are building privacy-first ad infrastructure that opens up opportunities beyond the walled gardens.
Role: Sr Team Lead AR
Work Location: Mumbai (Malad)
Roles & Responsibility:
· Oversee daily AR operations including invoicing, collections, cash applications, reconciliation of accounts, and dispute resolution; ensure accurate and timely execution of workflows.
· Supervise, mentor, a team of accounts receivable professionals; provide training and guidance to team members, monitor performance, and drive achievement of targets and KPIs.
· Manage workflow allocation, set individual and team priorities, and ensure balanced workload distribution among team members.
· Lead process improvement initiatives and implement best practices to streamline AR processes.
· Review and approve escalated or complex cases, such as credit holds, payment disputes, and aged receivables, providing guidance and resolution as needed.
· Coordinate cross-functionally with finance, business operations, tax, and external advisors to ensure compliance, accurate reporting, and effective communication on AR matters.
· Support audit, compliance, and statutory reporting requirements related to accounts receivable and assist with data analysis for tax and regulatory purposes as needed.
· Handle key client relationships, resolve escalated client queries, and maintain high client satisfaction standards.
· Foster a collaborative team culture, encouraging knowledge sharing and continuous skill enhancement through regular training and feedback sessions.
Required Skills:
· Proven leadership and team management skills with experience supervising or mentoring a finance/accounts receivable team.
· Excellent communication and interpersonal skills; able to clearly convey information and motivate team members.
· Strong analytical, organizational, and data-driven decision-making abilities to identify trends, risks, and process improvements.
· Proficiency in accounts receivable and ERP/accounting software (e.g., SAP, Oracle, QuickBooks), including Excel and other MS Office tools.
· High attention to detail, ownership, and a commitment to process quality and compliance.
· Experience with managing audits, statutory requirements (TDS, GST, etc.), and internal controls within AR functions.
· Strong written and spoken English skills; adept at professional business communication.